FAQ

FREQUENTLY ASKED QUESTIONS
 

How long does it take to replace my car glass? 
How long does it take for the urethane to dry on my windshield or back glass?
What area do you service?
What is the difference between Aftermarket and OEM auto glass? 
Can I get my glass repaired at a shop?
Can I get my glass repaired mobile?
Do my insurance premiums increase if I process my auto glass replacement through my insurer?
Do you offer mobile service all year round?
How can I pay for the for my auto window repair or replacement?
What warranty do you offer on auto glass repair?
What warranty do you offer on car glass replacement? 
What hours do you offer auto glass services?
What is a windshield repair?
What kind of damages can be repaired?
Why repair my windshield?
Where do I get my windshield repaired? 
Your price was higher than some of the competition, why?
Can you replace or repair my car glass at my work or home? 
What vehicle makes of auto windows do you service?
What types of glass do you service?
Do you clean the broken side glass inside my car?




How long does it take to replace my car glass?   
It takes approximately 45 to 95 minutes to replace most car glass depending on the make and model of your vehicle.

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How long does it take for the urethane to dry on my windshield or back glass? 

It takes approximately 1 to 6 hours, depending on the urethane used.

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What area do you service? 
We offer service all over Canada.

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What is the difference between Aftermarket and OEM auto glass? 

There are three main differences, colour, size/curve and quality. Since most aftermarket glass is made on inferior assembly lines the size/curve may not match exactly and could cause noise and rust issues also in most cases the colour does not match exactly and the quality is inferior.

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Can I get my glass repaired at a shop? 
Yes, we have shops in our service area.

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Can I get my glass repaired mobile?  
Yes.

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Do my insurance premiums increase if I process my auto glass replacement through my insurer? 
In most cases, your insurance premiums do not increase.

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Do you offer mobile service all year round? 
Yes, we offer mobile service 12 months a year.

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How can I pay for the for my auto window repair or replacement?
  
You can pay by Visa and Mastercard.

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What warranty do you offer on auto glass repair?
  
We include a lifetime warranty on our glass repairs.

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What warranty do you offer on car glass replacement?  
We include a Lifetime workmanship warranty on replacement.

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What hours do you offer auto glass services? 

We offer auto glass services from 8am to 8pm.

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What is a windshield repair? 

Windshield repair is a process that combines modern technology with human skill to repair stone damage on a windshield instead of replacing it altogether.  When our clear structural adhesive resin is injected into the damaged area then cured with a special ultra violet light source, the damaged area is repaired restoring the strength and most of the clarity of the previously damaged area.

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What kind of damages can be repaired? 

Stone damage or stone "chips" up to the size of a loonie, as well as single long straight crack up to a length of 10 inches. Best results are obtained when the damage is repaired right away, before contamination occurs from car washing, road grime, or inclement weather.

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Why repair my windshield? 
Repairing a damaged windshield makes sense for many reasons. Repairs save money by preventing the need for costly replacement, and are very convenient taking only a few minutes. Repairs are also safe, since the glass is never removed and the original factory seal is maintained. With the rising price of modern automotive windshields and the high rate of faulty installations, windshield repair is a very economical, convenient and safe alternative to replacing.

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Where do I get my windshield repaired?  
We provide mobile and in-shop services from 8am to 8pm.  We will schedule an appointment that is convenient for you and repair your damage, often the same or next day.

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Your price was higher than some of the competition, why? 
You get what you pay for.  We offer the highest quality products and matrials.


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Can you replace or repair my car glass at my work or home?
 

Yes, we perform our service at both locations.

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What vehicle makes of auto windows do you service? 

We service all makes, models and years.

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 What types of glass do you service? 
Front windshield, back glass, side glass, vent glass and quarter glass. 

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Do you clean the broken side glass inside my car?  
Yes, we vacuum the glass from the inside of your car the best we can, but we recommend a full detial to remove all the glass.

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